Entrust Foundation has a Complaints Handling Policy which tells you the exact steps and processes to take should you have a complaint. To receive a copy of the policy, email us at email@example.com and we will send you a copy by return email. We encourage you to bring your complaints to us – we view them as an opportunity to learn and improve.
Yes, Entrust has a Child Protection Policy which is strictly enforced. This policy is available as a PDF should you wish to view it. Please email firstname.lastname@example.org to request a copy.
You are able to donate by clicking on the green donate button under the Entrust logo or by clicking here.
This will allow you to donate online, direct deposit or through a cheque. If this is not working for you please fill out a form on our contact page or call us on 03 9079 7781.
Matthew has a Law degree with honours and a Commerce degree from Melbourne University. He did his Articles with Arthur Robinson & Co., before joining the National Companies and Securities Commission. He then entered 23 years of investment banking, travelling extensively and working on Wall Street, London, Hong Kong, Singapore, Sydney and Melbourne. Simultaneously Matthew obtained a Graduate MBA from Harvard University and became a Fellow of the Finance and Treasury Association. He then spent 7 years pursuing family interests, before starting up his own financial consultancy business and then joining PricewaterhouseCoopers in 2014 where he is a Director. Matthew chairs the Investment Committee for Entrust. He has four children, and loves sport and God.
Phil joined the organisation in 1998 bringing with him a wealth of experience in the design, development and delivery of significant property and construction projects. Throughout his career, Phil has held senior positions in major property, construction and consulting companies in Australia; and is also co-founder of Burns Bridge Australia. In 2003 Phil established Sinclair Brook, now a leading provider of property development services to local and overseas institutions and listed and private companies operating throughout Australia. Phil brings ideas, his business experience and strategic thinking together with a passion to see how people can grow and find what it means to be truly human, to the Entrust Board of Directors.
Phil is married to Venita. They have 3 children, 8 grand children and attend CityLife Church in Melbourne.
Having a long-standing interest in community development projects and the underprivileged, Michael accepted the role as Entrust Ambassador in October 2010. Since then he has been actively involved in representing the organisation both publicly and privately within his business network.
Michael originally trained as a commercial pilot and flight instructor working across various roles in the aviation industry, including time with community development agencies in the Northern Territory.
In 2008 he started his own business as director of MRG Finance – a financial planning and mortgage origination firm which seeks to assist and educate clients in the area of residential and commercial property investment and financial planning. He has found this provides an excellent platform to profile Entrust to both clients and finance industry stakeholders.
Michael is a camping and four wheel driving enthusiast, and looks for any opportunities to “get away from it all” in remote parts of Australia.
Dean Pepall is married to Janette. They have 6 adult children, including 5 international adoptees, and 7 grandchildren. Since the 1970s Dean has been a child rights advocate, working with a range of people, groups and governments across the globe.
Dean’s passion is to make a difference in the lives of children by educating and supporting those who work with the most vulnerable, children at risk. He shares, “We have been involved with Entrust for over ten years. It is a privilege to be an Entrust Ambassador, to be involved in several of their projects, and to see firsthand how their timely and practical support to the less fortunate is making an impact on thousands of lives.”
Michael’s friendship with Mission Enterprise personnel goes back 40 years, and, in 2010 Entrust agreed to serve displaced people in remote areas of Myanmar with Michael. Entrust visited the area and recognised the needs. An association developed in which Michael was appointed an Ambassador. Michael’s skills were honed in administering professional associations as well as churches and denominations. Michael has also worked as a pastor and brings these skills and his passion for the people of Myanmar to his role as Ambassador. He is married to Terry, has three sons and 10 grandchildren, some of who share his mission interests.